But if you make them focus on a particular area, especially if you threaten to take away their happy situation, they may decide that there are better options out there.īack in March of last year Disney closed down the long-running web MMO Club Penguin, a game that had over 200 million registered users over the course of its twelve years online. Most people are happy enough with what they have in a lot of areas of their life. I told the agent that it was too late, I already had the new service installed. The agent said that I actually had almost five years until my current service would be discontinued, something not mentioned in the letter. The agent wanted to know why I was cancelling and I explained that their letter said I couldn’t keep my current service so I went shopping for a replacement. When I had that set I called up the cable company to cancel my service. (Based upon the recommendation of a friend who worked at ReplayTV no less.) So I went out and compared deals and ended up calling DirecTV to get their package that included the receiver with Tivo integrated.
The letter said that they would no longer be supporting the old network and we needed to call them in order to arrange new service.
#Club penguin vs club penguin island tv#
The TV worked, I had our ReplayTV DVR running with it just fine, I didn’t really think about it much. It was a bit annoying, but HD wasn’t a thing for TVs yet so it didn’t really matter. When we moved into our house it had the old dual-coax A/B cable connection that had been installed back in the 70s. If you assume your customers are loyal to your product and choose to test this you may be disappointed.īack in the early 2000s the cable company sent me a letter.
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